Job Introduction
As an Operations Manager you will be responsible for a specific area within one of the busy regions. Overseeing the performance of the catering operation for a number of Primary & Secondary school contracts, you will lead your team in delivering an excellent food operation whilst meeting and exceeding the client’s expectations
Role Responsibility
- Ensuring that all services detailed within the contract are adhered to, delivered and where possible, enhanced to meet and exceed the clients, customers and company expectations
- You will continually review the performance of each contract and its profitability whilst ensuring costs are controlled but that they don’t affect the service quality nor delivery
- You will ensure food is of the highest standard and in line with the current high street trends
- Managing and supporting the development, progress and performance of all line reporting managers whilst keeping engagement levels high
- You will support the sales function in retaining existing business and obtaining new business opportunities
- You’ll ensure compliance with all Health & Safety and Hygiene procedures and standards
The Ideal Candidate
Currently working in the hospitality/contract catering sector, you will have worked in a similar role previously, supporting, coaching and developing teams whilst ensuring that the team all have the passion to meet high standards and an excellent service level at all times. Experience in Primary and Secondary catering provision would be an advantage, but a passion for great food and service is also very important.
With excellent communication skills, you can lead client meetings, managing their expectations and overcoming challenges.
As well as being service focused, you are process led ensuring standards, procedures and systems are maintained and followed at all times. You’ll need excellent computer skills, the ability to work under your own initiative with the desire to learn and achieve.
Package Description
Firstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day!
- Monday to Friday working - no more weekends!
- The option of a company car or monthly cash allowance
- Private health care and life insurance
- 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!)
- High street discounts and cashback!
- Working with schools around the Hereford and Worcester area
- Working for a fast-growing company who would like you to grow with them
- A dedicated L&D team to support you in developing your skills including apprenticeships and training courses that are available for everyone.
We expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people and an enhanced DBS disclosure will be sought by the company.
About the Company
Our Client is a specialist school catering business born in 2009 out of a passion for great tasting food, where all is about providing fresh, delicious and exciting meals that bring a healthy dose of fun to the school day.
It's an independent, Midlands-based company with a family feel, which focuses on building strong relationships with both teams and clients. The employees, their wellbeing and the opportunities for development and growth within the business are extremely important. Join the Company that will reward and recognise your hard work to make sure you feel happy and valued in your role.
Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as Recruitment Agency.
