Job Introduction
About the Company
Miquill is a specialist school catering business born out of passion for great-tasting food since 2009. We’re not just serving lunch; we’re all about providing fresh, delicious and exciting food that brings a healthy dose of fun to the school day!
We're a small, independent, Midlands-based company with a genuine family feel. Building strong relationships is key—that means you are important to us! Your well-being, development, and growth opportunities matter. We focus on rewarding our teams and recognising hard work to make sure you feel happy and valued every day.
The Role:
As an Operations Manager, you will oversee, optimise, and strategically lead the catering performance across a portfolio of Primary and Secondary school contracts in your region. You’ll be the visionary driving operational excellence, ensuring a profitable and innovative food service that consistently exceeds client expectations.
This pivotal role requires a leader who can balance superior culinary creativity with rigorous financial management.
The Role Details:
Hours: 40 hours per week,
Weeks: 52 weeks per year.
Compensation: Highly Competitive Salary + Car Allowance
Key Responsibilities:
As the Operations Manager, you will be accountable for the full spectrum of operational, commercial, and culinary performance within your region.
Culinary Innovation & Commercial Acumen: Develop engaging food offers and marketing initiatives that are on-trend, innovative, and demonstrably profitable. Ensure our food offering drives sales and secures the retention of existing business.
Talent Leadership: Act as an inspirational role model. Lead, develop, coach, and provide outstanding support and guidance to all chefs and catering teams within your area, fostering a positive, motivating, and high-performing culture.
Service Excellence: Ensure a consistently fantastic dining experience for all customers. Establish clear accountability for addressing and resolving any issues quickly and effectively.
Compliance and Risk Management: Ensure strict compliance with all Company & Client policies, site rules, and statutory regulations relating to Health & Safety, safe working practices, hygiene, fire, and COSHH.
Ideal Candidate:
You are a natural, positive leader currently excelling in a senior culinary or development-focused role. You combine strong analytical capabilities with exceptional people skills.
Proven ability to demonstrate strong knowledge and experience in business finance, including managing budgets, controlling costs, and driving profitability.
Demonstrate genuine creativity and flair in food development. Possess a passion for the industry and stay current with all trends, innovations, and developments.
Extensive experience operating within a compliance-led environment, with a deep understanding of the importance of adhering to stringent policies and procedures.
A natural team-builder and motivator with exceptional customer service skills and emotional intelligence.
Package Description:
At Miquill, we know our success depends on you. We are deeply committed to employee health, well-being, and professional fulfilment. In addition to a competitive salary and pension, you will enjoy:
Company Car/Car Allowance
Private Healthcare
Life Insurance
Enhanced Parental Leave
Company Sick Pay
Access to comprehensive employee discount programs
An additional day's leave to celebrate your birthday!
We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company.